Bjbaji99's Privacy Policy — Your Data Is Our Responsibility

1Introduction & Purpose of the Privacy Policy

Bjbaji99 is one of Bangladesh's most trusted online gaming platforms. We believe that trust and transparency are the foundation of a great gaming experience. This Privacy Policy explains how bjbaji99 collects your personal information, what it is used for, and how it is kept secure.

This Privacy Policy applies to bjbaji99's website, mobile app, and all other digital platforms. By registering or using bjbaji99, you automatically agree to this Privacy Policy.

Protecting your privacy is not just a legal obligation for us — it is a core part of how we do business. We want you to feel completely safe and at ease whenever you use bjbaji99.

If you have any questions or need clarification on anything in this Privacy Policy, please reach out to our 24/7 customer support team. We are always ready to help.

2What Information We Collect

Bjbaji99 collects various types of information from you. This falls into two main categories — information you provide directly, and information collected automatically while you use the platform.

Information you provide directly:

• Name, date of birth, and gender
• Mobile Number & Email Address
• Bangladesh Address
• National ID card or passport number (for KYC verification)
• BKash, Nagad, or Rocket mobile banking number
• Account username and password

Automatically Collected Information:

• IP address and device type
• Browser Type & Operating System
• Which pages you visited and how long you spent on them
• Gaming History & Betting Patterns
• Transaction History & Timestamps
• Cookies & Local Storage Data

3How Your Information Is Used

Bjbaji99 uses the information it collects solely for specific, transparent purposes. We never use your data for unauthorized activities.

• Account Management: Your information is used to create, verify, and maintain your bjbaji99 account.
• Transaction Processing: Payment information is used to process deposits and withdrawals accurately.
• Customer Service: Your contact details are used to resolve any issues you encounter as quickly as possible.
• Security Verification: Device and login information is monitored to prevent fraud and unauthorized access.
• Responsible Gaming: Your gaming behavior is analyzed to identify problematic patterns, and support is provided where needed.
• Bonuses & Offers: Relevant promotional offers are sent based on your preferences and gaming history.
• Legal Obligations: Data is retained to meet regulatory requirements and comply with tax laws.
• Platform Development: Statistical analysis is conducted to further improve the quality of bjbaji99's services.

4Who Your Information Is Shared With

Bjbaji99 strictly controls who your information is shared with and under what circumstances. We do not share any of your data except in the following cases:

• Payment Provider: Only the information necessary to complete transactions is shared with payment processors such as bKash and Nagad.
• Game Provider: Gameplay data may be shared with licensed game providers such as PG Soft and Evolution Gaming.
• Legal Authorities: Information is disclosed in response to a court order or a lawful request from a government regulatory authority.
• Fraud Prevention Agency: Information may be shared with relevant authorities if fraud or money laundering is suspected.
• Technology Partner: Encrypted data is shared with cybersecurity and cloud service providers who operate under strict confidentiality agreements.

5Cookies & Tracking Technologies

Bjbaji99 uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies used by bjbaji99:

• Essential Cookies: These are required to maintain login sessions and ensure security — they cannot be disabled.
• Functional Cookies: Used to remember your language preference, game settings, and personalized experience.
• Analytics Cookies: Statistical data is collected to monitor and improve platform performance.
• Security Cookies: To detect fraudulent activity and keep user accounts secure.

You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some bjbaji99 features.

6Data Retention & Deletion Policy

Bjbaji99 retains your information for as long as it is needed. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

• Active Account Information: Retained for as long as your account remains active.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure.
• Gaming Logs: Retained for 2 years for responsible gaming and dispute resolution purposes.
• Customer Support Chat: Retained for 1 year to support service quality improvement.

If you request deletion of your account, we will erase all data except what we are legally required to retain, as promptly as possible.

7Your Privacy Rights

As a bjbaji99 user, you have several important rights over your own data. These rights are outlined below:

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 business days.

8Technical Measures for Data Protection

Bjbaji99 uses industry-standard technology and practices to keep your information secure. Our security infrastructure is continuously updated to address the latest cyber threats.

• SSL/TLS Encryption: All data transmitted between bjbaji99 and your device is secured with 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): Two-Factor Authentication is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are equipped with advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of bjbaji99's systems.
• Staff Training: All staff with access to customer data undergo rigorous privacy training.

9Third-Party Services & Links

Bjbaji99 works with a number of trusted third-party service providers to operate the platform. All partners are held to the same strict privacy standards we uphold.

• Payment Gateway: bKash and Nagad handle your payment information in accordance with their own privacy policies. bjbaji99 does not store this information directly.
• Cloud Service Provider: Our data is stored on internationally accredited, secure cloud servers accessible only to authorized bjbaji99 staff.
• Game Developer: Licensed game providers manage their own gameplay data. Where such data is shared with bjbaji99, it is used solely to enhance the gaming experience.
• Cybersecurity Firms: Limited information may be shared with security partners for fraud detection and prevention.

All third parties operate under strict data processing agreements with us. They are not permitted to use your information beyond our instructions.

10Changes to the Privacy Policy

Bjbaji99 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you by email or through the platform.

• The date of each update will be noted at the top of the page.
• 30 days' notice will be given for any significant changes.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you do not agree to any changes, you may stop using bjbaji99 and request the deletion of your account.